General delivery information

Our service partner is DPD and the Austrian Post.

We send our goods as packages using the usual delivery times of the Austrian Post, in accordance with the stated product delivery times.

As soon as your package leaves our storage area, you will receive a dispatch confirmation email. If your package has not arrived within a maximum of five working days, despite dispatch being confirmed, please contact us at

Please note that no deliveries are made on Sundays or Bank Holidays

We deliver to the following countries:

  • Austria at a cost of    EUR 5.50 – free shipping above 150,00 EUR
  • Germany at a cost of EUR 8.90– free shipping above 200,00 EUR
  • Europe (excluding Germany) at a cost of EUR 16.50
  • Switzerland at a cost of EUR 18.50
  • International (USA) at a cost of EUR 20.00
  • since 1 January 2021 we unfortunately do not deliver to England/UK anymore

We care about our planet!!

Therefor we recycle our packaging and reuse boxes, which we receive from other companies.


International delivery information:

In the case of international deliveries, costs for custom duties, taxes and fees may be incurred that are not shown in the total price.

Small orders, for example for postcards, small bags, etc., result in a lower delivery price (see information in basket).

Your order will be sent after receipt of payment and the product always remains the property of Lilli-Marleen. made with LOVE. until payment has been made in full.